N E W  Y O R K

Product Returns & Credits
All stocked sticks, skates & equipments ordered on our
website or over phone with the assistance of a customer service rep, can be returned for refund to original form of payment if they are stock items and have not been worn.
 Non stock Items & large skate sizes which we do NOT keep in inventory (and need to be ordered “custom” for the customer), are not returnable thus not eligible for refunds to original form.  Additionally, these custom item orders can not be cancelled after your custom web link has been paid. These custom orders are only exchangeable for Pro Shop Credit. ——
Any online returns by a customer must use a trackable label service and must be mailed within 30 days of original purchase date. 
New products, which were worn, can only be exchanged for Pro Shop Credit (PSC) less a 25% restocking fee.
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ProFiled skate steels (which are always a custom order) carry a NO REFUND policy.  Refunds can take up to 14 days to post on the customer’s end from the time we initiate a refund.
UPDATED: June 30,2023